New York Carpet Clean – About Us

If you have decided to get your carpet cleaned, you would be understandably concerned. It may well be a very expensive investment you made, a precious gift, or simply something you have become attached to. Keeping this in mind, you would want to know that the people you hire to get that special carpet of yours cleaned are experienced and trustworthy professionals who will not go wrong. We have reason to believe that at New York Carpet Clean, we are the people you are looking for. After all, it is no accident that a diverse group of clients rely on us with complete confidence.

Our Professionals Are Fully Trained in Safe and Effective Cleaning Methods

When it comes to cleaning something as complex, delicate and expensive as a carpet, there is no room for error, and thorough training is of vital importance. Each of our cleaning experts is a fully certified and trained professional, fully educated in the safest cleaning methods for every kind of carpet fiber and damage level.

We value the safety of your children and your pet, which is why we do not employ any dangerous chemicals or potentially hazardous cleaning techniques. The moment our professional enters your home, rest assured that you have entrusted your carpet in the hands of someone who values cleanliness and safety, above all.

We Communicate

If you ever saw a carpet cleaning expert who expected you to shut up and let him work, we guarantee that that person had nothing to do with New York Carpet Clean. Our professional will assess the state of your carpet, tell you exactly what can and cannot be restored, and tell you in easy to understand language what the different cleaning options are. Most importantly, he will answer any questions you may have about your carpet’s cleaning, and once the cleaning is done, he will educate you on how best to maintain your carpet.

No Hidden Costs

There is nothing more infuriating than a professional cleaning service presenting you with a bill that is a lot more than what you discussed, and then following it up with cranky excuses. We know that. That is why our professional will tell you straightaway exactly how much your carpet’s cleaning procedure will cost you.

Clear and Specific Time Estimate

We value your time, and our professional will tell you exactly how long you will need to bear with the cleaning and drying process.

Our Success Depends On Client Referrals

You may ask, ‘you say all this, but how do I really know?’ It’s simple really: without happy customers, we stand nowhere. Most people contract a carpet cleaning company that has been referred by someone they know. It is in our interest that you are fully satisfied with the cleaning we give your carpet, and you refer New York Carpet Clean’s services to your family and friends.

The simple fact is that we are in a business where trust matters a lot, and we care for yours, above all.