New York Carpet Clean – FAQs

Wouldn’t it be wonderful if your expensive carpet stayed as good as new for years to come? Unfortunately, it rarely ever happens in the real world. Pets, children, shoes, heavy furniture, coffee, food, insects and other things all depreciate your carpet’s beauty and freshness on a daily basis. Consequently, it is inevitable that you will need to get your carpet cleaned at some stage. However, you may be concerned that the cleaning will damage your carpet more than the pollutants that contaminated it. Here we have attempted to answer some of your most pressing concerns.

How frequently should I get my carpet cleaned?

Unfortunately, there is no standard answer to this question. It depends on several factors including; the location of your house, where you place your carpet, the kind of activity you expose it to, and whether you have children and pets playing on it frequently. The amount of foot traffic is not so much a factor as the amount of dust, grit and soil your carpet is exposed to. In fact, soil and dirt are the biggest problems when it comes to carpet maintenance. If your carpet is generally well maintained and rarely ever exposed to dirt an annual professional cleaning should be good enough.

Is carpet cleaning safe? I have small children and a dog…

It is absolutely safe. At New York Carpet Clean, we do not use hazardous chemicals, nor will the cleaning process leave irritant residues on your carpet. In other words, when your carpet is dry, you can let your children and pet play on it without any fear.

Is it true that after the first cleaning, the carpet will get dirty faster?

It is a common belief that a carpet re-soils faster after it has been thoroughly cleaned, and a lot of people avoid carpet cleaning altogether because of this belief. However, such a problem only occurs if the cleaning has not been done carefully and professionally. If the detergent is not rinsed out properly after the cleaning, dirt and dust stick to it, and the carpet begins to look dirty all over again very soon after. However, a competent and professional carpet cleaning company such as New York Carpet Clean, carefully follows specific cleaning steps just to remove the detergent.

How soon after the cleaning can the carpet be exposed to regular use?

Typically, you will need to be careful for the first 18-24 hours. Depending on the type of your carpet and how badly soiled it was, it may remain damp for this much time. Make sure that while it is damp, your carpet is not exposed to heavy foot traffic, children or pets. You may walk on it, however, as long as you are wearing house slippers or socks. Once it is dry, you can resume normal use. Keep in mind that the professionals who clean your carpet will advise you on exactly how long you should give it to dry, and what care you need to take immediately afterwards.

Can the color be restored on faded spots?

It is possible, using the spot dying process. However, it depends on the kind of fiber your carpet is made of.

Can the indentations caused by heavy furniture be removed?

It cannot always be done. Heavy furniture not only crushes the pile of your carpet, but also damages its backing. If the damage is severe, it may well be permanent. However, if your carpet is not badly damaged, the use of techniques involving hand grooming, moisture and heat may smooth out the carpet surface and restore its fluff.

Is it really necessary to hire a professional carpet cleaning service?

Like a lot of other jobs around the house, you could do your carpet cleaning yourself. However, you will never be able to able to beat the experience and knowledge of a professional. Before cleaning your carpet, our trained experts consider the nature and extent of damage, and the kind of substances your carpet has been exposed to. Apart from just dirt, your carpet may contain chemicals, grease and oil patches, pet odor, hazardous compounds, dust mites, ticks and other insects, pesticides, food particles and bacteria. The nature of the exposure determines the kind of cleaning process that is employed, but only a professional can truly understand the subtleties.